Privacy Policy

Last updated: August 2, 2026

1. Introduction

Thorec ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Thorec
Stenløkke 35
Sønderborg, 6400, Denmark
e-mail: contact@thorec.com

3. Information We Collect

3.1 Personal Data You Provide

When you submit a demo request or contact us, we collect:

  • Full name
  • Work email address
  • Company name
  • Job role/title
  • Company size
  • Industry sector
  • Any additional information you provide in message fields

3.2 Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies. See our Cookie Policy section below for details.

4. How We Use Your Information

We use your personal data for the following purposes:

  • Demo Requests: To contact you to schedule and conduct product demonstrations
  • Communication: To respond to your inquiries and provide customer support
  • Service Improvement: To analyze website usage and improve our services
  • Marketing: To send relevant information about our products (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our rights

5. Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Consent: You have given explicit consent (e.g., demo request form)
  • Legitimate Interest: Processing is necessary for our legitimate business interests (e.g., improving our website)
  • Contract Performance: Processing is necessary to fulfill contractual obligations
  • Legal Obligation: Processing is required by law

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who assist us (e.g., email service providers, analytics platforms)
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights

All third-party processors are GDPR-compliant and process data only on our instructions.

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

  • Data is stored on secure servers within the European Union
  • SSL/TLS encryption for data transmission
  • Access controls and authentication
  • Regular security audits and updates
  • Employee training on data protection

8. Data Retention

We retain your personal data only as long as necessary:

  • Demo Requests: 2 years from last contact
  • Analytics Data: 26 months (Google Analytics default)
  • Legal Obligations: As required by applicable laws

After the retention period, data is securely deleted or anonymized.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)

To exercise these rights, contact us at: privacy@thorec.com

We will respond within 30 days of your request.

10. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

1. Strictly Necessary Cookies

Required for the website to function. Cannot be disabled.

  • thorec_cookie_consent - Stores your cookie preferences
  • wordpress_* - WordPress session management

2. Functional Cookies

Enhance your experience by remembering preferences.

3. Analytics Cookies

Help us understand how visitors use our site (Google Analytics).

  • _ga - Distinguishes users
  • _gid - Distinguishes users
  • _gat - Throttles request rate

4. Marketing Cookies

Track visitors across websites for advertising purposes (currently not used).

Managing Cookies

You can manage your cookie preferences at any time:

11. International Data Transfers

Your data is primarily stored and processed within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection

12. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we discover we have inadvertently collected such data, we will delete it immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Sending an email notification (for significant changes)

14. Contact Us

For questions about this Privacy Policy or to exercise your rights:

Data Protection Officer
Email: privacy@thorec.com
Phone: [Phone Number]
Address: [Full Company Address]

15. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority:

Find your local authority: European Data Protection Board